Refund and Returns Policy

Thank you for shopping at Best Style Aura! We strive to ensure your satisfaction with every purchase. If you’re not entirely satisfied with your order, we’re here to help.

1. Returns

You have 20 calendar days from the date you received your item to request a return.

To be eligible for a return:

  • Your item must be unused and in the same condition that you received it.
  • It must also be in the original packaging.
  • Proof of purchase (e.g., order number or confirmation email) is required.

Non-returnable items include:

  • Gift cards
  • Downloadable software products (if any)
  • Personalized or custom-made products
  • Intimate or sanitary goods

To initiate a return, please contact our support team at support@beststyleaura.com with your order number and details about the product you wish to return.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

  • If approved, your refund will be processed to your original method of payment within 7-10 business days.
  • You will receive a confirmation once the refund has been issued.
  • If your return is rejected (e.g., due to signs of use or damage), we will notify you via email.

3. Late or Missing Refunds

If you haven’t received a refund yet:

  • First, check your bank account again.
  • Then contact your credit card company; it may take some time before your refund is officially posted.
  • Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and still have not received your refund, please contact us at support@beststyleaura.com.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at support@beststyleaura.com.

5. Shipping Costs

  • You will be responsible for paying for your own shipping costs for returning your item.
  • Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping may be deducted from your refund.

We recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

For more details, visit our website at https://beststyleaura.com or contact our customer service team.

Best Style Aura
Customer Support: support@beststyleaura.com